Operations & CRM Data Associate

Company: Techezm Pvt Ltd.

Location: Near Y Cross, Civil Lines Road, Jhelum

Employment Type: Full-time

Work Mode: On-site

Working Hours: Monday - Saturday | 2:00 PM - 10:00 PM

Salary: PKR 35,000 per month

About the Company

Techezm is a growing technology and operations office working with international companies across the United Kingdom and Europe. Our office supports global e-commerce operations, customer service systems, and internal business processes. We are looking for a detail-oriented Operations & CRM Data Associate to support our internal systems, data management, and operational processes.

Key Responsibilities

Accounting Support

· Preparing invoices

· Statement reconciliation

· Data preparation for accounting processes & generating financial reports

Product Listing

· Upload and manage product listings on e-commerce platforms

· Update product information, pricing, and details when required

· Ensure listings meet platform requirements and quality standards

Claims & Escalations

· Assist with claims processing and issue tracking

· Coordinate with internal teams to resolve escalated cases

· Maintain records of claims and resolutions

CRM & Data Management

· Enter and maintain accurate records in the company CRM system

· Update customer data, order information, and internal records

· Maintain structured data and ensure accuracy across systems

Team Collaboration

· Occasionally collaborate with the Customer Service Team

· Support operational tasks during high workload periods

Requirements

· Strong attention to detail and accuracy

· Excellent written English communication skills

· Excellent understanding of Excel / Google Sheets

· Comfortable working with CRM systems and online platforms

· Ability to manage repetitive tasks with consistency

· Organized and able to manage multiple tasks

Experience with e-commerce platforms, CRM systems, or accounting data entry will be a plus.

What We Offer

· Stable full-time position in a growing company

· Exposure to international business operations

· Professional office environment

· Opportunity to grow into operations or systems management roles

How to Apply

Send your CV and short introduction to:

• Email: info@techezm.com
• Phone / WhatsApp: 0336 5861261